Extended Customer Support

As the world is fighting the Covid-19 virus, governments around the world have ordered citizens to stay at home and practice physical distancing. For many people this is a good opportunity to get creative. BERNINA Australia has been active to offer you extended support capabilities as well as inspiration for your next sewing projects to assist you in spending the present time as pleasant and creative as possible.

Picture: Extended Customer Support

Ready for Service

BERNINA Australia Head Office (Castle Hill) has opened its service department for customers who wish to have their BERNINA / bernette machines serviced.
Please phone (02) 9899 1188 to book your machine in and receive further details. All machines must be delivered to and picked up from our office.
NB: We are following COVID-19 protocols and anyone displaying Coronavirus or flu-like systems will not be permitted onsite.

Picture: Extended Customer Support

Extended Support

Our Area Managers are here to support you, if you need them.
If you have a question or need further information about our products, your Area Manager is just an email away.


Bree Ledingham

Nathan Hammond

Joy Harvey

Picture: Inspiration In Isolation Projects

Inspiration In Isolation Projects

Our team has been busy creating new projects and information to keep you sewing while in isolation. Each week we upload new content from great kids' beginner projects to mastering shirt making, so keep an eye out for our latest #InspirationInIsolation content.

Make sure to bookmark this page