Compatibility Problems with DesignWorks and Windows 10 Creators Update
Status Update, July 2017
DesignWorks is not compatible with Windows 10 Creators Update due to vast changes Microsoft has made. The new Windows 10 Creators Update has been available since April 11, 2017. It is being rolled out in stages, so not everyone has got the update yet. If your computer is set to the standard settings you will get it installed automatically and lose the ability to use DesignWorks. The program drawings.exe crashes thus DesignWorks won’t run.
To restore or run DesignWorks on Windows 10 computers you have the following options:
BERNINA apologizes for any inconvenience this currently causes. First evaluations have shown that the root cause of this technical software incompatibility with the latest Windows 10 OS revision is very complex and cannot be solved through an isolated hotfix. We are continuing to investigate potential solutions with highest priority and will provide further information by the end of September 2017.
DesignWorks is further on compatible with Windows 7 and Windows 8.1.
All DesignWorks Tools can still be used and DesignWorks files of OESD (.exp) are still available.
BERNINA DesignWorks V7570, consisting of CutWork, PaintWork and CrystalWork.
Windows® 7 / 8 and 10 (Version 1607) compatible.
Requirements for installation
- Your computer runs on Windows® 7 / 8 / 10, Version 1607 / Windows Vista™ SP1 (SP2) or Windows® XP SP2 (SP3).
- All applications are closed.
- You have Administrator rights for your computer.
- Before starting the installation of DesignWorks, make sure that the security key (dongle) is not inserted in a USB port.
No dongle is required during the entire installation process. The installation can therefore also be carried out without a dongle.
Download the DesignWorks folder Bernina_DesignWorks7570.zip. After successful download, double-click on the file.
Double-click on the file BERNINA_DesignWorks.exe.
File is unzipped.
If a virus-protection message is displayed, this is a false alert that can be safely ignored.
Important: Remove USB dongle from USB port now!
Accept the end-user licence and click on Next.
Confirm the installation path by clicking Next.
Select Complete and confirm with Next (recommended).
Selecting Custom gives you the choice of not installing individual elements (not recommended).
If you have a BERNINA aurora, EC on PC must also be installed.
For all other models installation of EC on PC is not necessary, but will not cause any problems.
The installation is carried out. Depending on the computer, this may take some time.
Dot Net Framework is installed. This too may take some time.
Confirm message by selecting OK.
Confirm message by clicking Next.
Click on Install.
Select Finish to complete the installation of EC on PC.
Confirm this message by clicking on Finish.
Accept the Microsoft DirectX licence and click on Weiter ("Next").
Confirm DirectX setup by clicking Weiter ("Next").
Confirm message by clicking on Fertig stellen ("Finish").
If you have purchased the CutWork, PaintWork or CrystalWork codes, you can type these in now. Otherwise, close the window by clicking on the red X .
Installation is finished.