Can I update my B 790 from any software version?
Yes, with the B 790 you can just run the latest update. Click here, to download the B 790 firmware.
Can I update my B 880 from any software version?
Yes, Click here to download the latest firmware for your B 880.
Where do I find the serial number?
You will find the serial number on the back of your machine.
Note: After having installed the latest firmware update, your machine will restart and will ask for your serial number. You have to enter your serial number twice. The serial number has eight characters and you will find it on the back of your machine. Make sure that you type in the serial number correctly since it is impossible to change the number after entering.
Why do I have to unzip the installation file twice?
Due to security reasons you have to unzip the installation file of the firmware update twice. This is necessary for a successful installation.
How do I install the firmware update on my Windows Computer?
Watch our instruction video. The video explains the whole installation process step-by-step.
How do I install the firmware update on my Apple-/Mac Computer?
The firmware installation file is created by a Windows application program. Therefore it doesn’t run easily on the Apple operating system.
To get the firmware installation file on your USB stick, you have two options:
- If already you have installed a dual boot (bootcamp) system on your Mac, you only need to start the Windows operating system to unlock the firmware.
- If you want to unzip the firmware directly from the Apple operating system, you can do this via an emulator (http://winebottler.kronenberg.org/ or https://www.playonmac.com).
Why are some embroidery functions disabled?
Due to the architecture of the firmware, upon installation the default of the following functions is set to disabled:
- Stop for manual thread cutting
- Centering the embroidery motif
They can be enabled by going to the setup menu.