Em Steckborn, todas as máquinas BERNINA são desenvolvidas, concebidas e testadas de forma intensiva. Existe também uma produção mecânica no local. A estreita colaboração entre engenheiros, testadores e mecânicos no desenvolvimento de protótipos constitui a base da elevada qualidade dos produtos BERNINA.

A nível mundial, a família BERNINA é composta por 1.200 colaboradores, dos quais 300 trabalham em Steckborn (gestão de produtos, gestão da qualidade, investigação e desenvolvimento, vendas, marketing, recursos humanos, finanças e administração). Os colaboradores identificam‑se fortemente com os valores da empresa. Muitos deles trabalham na BERNINA há 30 ou até 40 anos. Esta experiência reflete‑se de forma visível e duradoura na qualidade dos produtos.

BERNINA Thailand was founded in 1990. BERNINA Thailand produces the BERNINA sewing machines from entry level up to 7 Series, while BERNINA Switzerland still manufactures the top-of-the line machines B 880 PLUS. Also the smaller Q Series models are produced at BERNINA Thailand. In addition to producing sewing machines for the low and mid-range price ranges, the CNC production centres for parts production and the hook competency centre are located here. BERNINA Thailand is also able to maintain the high Swiss quality standards because the plant is under Swiss management on site. Strict quality checks are carried out in the assembly line and in a sewing lab. BERNINA Thailand works with the same Quality Value System as BERNINA International in Steckborn. Direct contact with the headquarters is a priority, despite the large distances involved.

Although BERNINA strives to keep production costs in general low and thus to weather the global economic challenges of today, BERNINA has a policy of social responsibility towards its Thai employees. Pay is above the minimum wage and BERNINA Thailand provides its employees with lunch and ensures a comfortable working environment through the use of air conditioning. A low staff turnover rate shows that the long-standing employees are satisfied with the conditions. Company owner Hanspeter Ueltschi decided to make Thailand a production location in 1990 due to its political stability.